Professor Kim specializes in supply chain management and service operations. He focuses on practice-driven problems in these areas, building models based on tools from game theory, contract theory, econometric methods as well as operations research, in order to generate managerial insights and suggest ways to improve efficiency across supply chains and service networks. He has worked closely with the managers in the aerospace and defense industry, where ideas from his research have provided deeper understanding of the observed industry practices and contributed to policy implementations. His recent research interests include managing low-probability/high-impact disruptions in supply chains, sustainable operations, and social responsibility in supply chain management.
Publications in Refereed Journals
Product Quality in a Distribution Channel with Inventory Risk (with Kinshuk Jerath and Robert Swinney). 2016. Conditionally accepted at Marketing Science.
Time to Come Clean? Disclosure and Inspection Policies for Green Production. 2015. Operations Research, 63(1), 1-20 (lead article). [Technical Appendix]
- Outstanding Paper Award, 2014 ARCS Annual Conference
Signaling New Product Reliability with After-Sales Service Contracts (with Nitin Bakshi and Nicos Savva). 2015. Management Science, 61(8), 1812-1829.
Guilt by Association: Strategic Failure Prevention and Recovery Capacity Investments (with Brian Tomlin). 2013. Management Science, 59(7), 1631-1649.
Collaborative Cost Reduction and Component Procurement Under Information Asymmetry (with Serguei Netessine). 2013. Management Science, 59(1), 189-206. [Technical Appendix]
Impact of Performance-Based Contracting on Product Reliability: An Empirical Analysis (with Morris Cohen, Jose Guajardo, and Serguei Netessine). 2012. Management Science, 58(5), 961-979.
- Finalist, 2015 MSOM Service Management Special Interest Group Best Paper Award
- Finalist, 2010 MSOM Student Paper Competition (awarded to Jose Guajardo)
Contracting for Infrequent Restoration and Recovery of Mission-Critical Systems (with Morris Cohen, Serguei Netessine, and Senthil Veeraraghavan). 2010. Management Science, 56(9), 1551-1567.
- First Place, 2008 POMS SCM Student Paper Competition
Performance Contracting in After-Sales Service Supply Chains (with Morris Cohen and Serguei Netessine). 2007. Management Science, 53(12), 1843-1858.
- Honorable Mention, 2006 MSOM Student Paper Competition
Reliability or Inventory? An Analysis of Performance-Based Contracts for Product Support Services (with Morris Cohen and Serguei Netessine). 2017. Handbook of Information Exchange in Supply Chain Management (eds. Albert Ha and Christopher Tang), Springer.
Enabling Healthcare Delivery Through Vehicle Maintenance (with Li Chen and Hau Lee). 2016.
A Model of Generic Drug Shortages: Supply Disruptions, Demand Substitution, and Price Control (with Fiona Scott Morton). 2015.
Strategic Reliability Investments in Multi-Indenture Supply Chains. 2011.
Work in Progress
Competing to Discover Compliance Violations: Self-Inspections and Enforcement Policies (with Saed Alizamir).
In the News
Pay for What You Get: Putting Performance-based Contracting to the Test. October 14, 2009. Knowledge@Wharton.
'Power by the Hour': Can Paying Only for Performance Redefine How Products Are Sold and Serviced? February 21, 2007. Knowledge@Wharton.
Honors and Awards
Manufacturing & Service Operations Management Meritorious Service Award. 2008, 2010, 2011, 2013, 2015.
F. K. Weyerhaeuser Memorial Fund Research Grant, Yale Center for Business and the Environment. 2012, 2015.
Outstanding Paper Award, Alliance for Research on Corporate Sustainability (ARCS) Annual Conference. 2014.
Management Science Distinguished Service Award. 2010, 2013.
First Place, George B. Dantzig Dissertation Award. 2008.
First Place, POMS College of Supply Chain Management Student Paper Competition (co-winner: N. Bakshi). 2008.
Honorable Mention, Manufacturing & Service Operations Management Student Paper Competition. 2006.
Seth Bonder Scholarship for Applied Operations Research in Military Applications. 2006.
SOLE Doctoral Dissertation Proposal Award. 2006.
NSF IGERT Doctoral Fellowship in Global Manufacturing Logistics. 2003-07.
MGT 422: Operations Engine (MBA core).
MGT 873: Supply Chain Management (MBA elective).
MGT 875: Service Operations Management (MBA elective).